How can we help you?
A question about a product, your order or a return? Send us a message - we usually reply within one business day.
Send us a message
Describe your question as fully as you can - the more we know, the more precisely we can answer.
Pick your topic
Mention the topic in your message and your question goes straight to the right person.
Personal advice
Torn between Natural, Medium and Volume? Describe your eye shape and the occasion, and we will think along with you.
Your order
Questions about the status, delivery time or shipping costs. Add your order number and we will look it up right away.
Return or complaint
Something not right? Let us know - we will sort it out together.
BusinessBusiness & collaborations
Salons, academies and creators are welcome. Tell us briefly who you are and what you are looking for.
Your answer may already be there
The frequently asked questions and the how-to guide cover fit, application, shipping and returns.